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Summary of Little Caesars Customer Service Calls

1857 TOTAL CALLS
76% SUCCESSFUL CONNECTIONS
02:26 AVG CALL DURATION
5% ISSUES RESOLVED

Customers Contact Little Caesars to Ask about:

Staff:

  • “Very bad disrespectful service from a manager who is supposed to be in charge of your location”
  • “Horrible service and food”
  • “Very bad service and order was not maid.”

Employment:

  • “Need pay stub”
  • “Injured on the job”
  • “I need my W-2”

Payments and Charges:

  • “Overcharge”
  • “Double charge”
  • “Manager Rudness, Pizza under cook, not honoring coupon”

Cards:

  • “Store not taking gift card,”
  • “Card theft by employee”
  • “Charging debit card 3 times and refusing to give money back”

Refund:

  • “Refund”
  • “Customer complain about a refund”
  • “3 pizzas waited 30+ min and waited for my refund for 10 more minuets”

Product/ Service quality:

  • “Bad food waited 10 mins before anyone took my order”
  • “Bad food”
  • “Quality”

Return/ Replace:

  • “Hair in my food and they will not replace it.”
  • “Taxes return”
  • “Wouldn't replace pixza after saying they would”

Shipping and Delivery:

  • “Wrong order”

Account:

  • “Need help resetting my online account for my pay card”

Other:

  • “Racial descrimination”
  • “Deliberately Undercooked Pizza”
  • “15 minute wait time”

About Little Caesars

Top 5 Little Caesars Services

Customer Care, Manager, Sanitary Conditions, Drive-through, Cashier

Top 5 Likes about Little Caesars

Cheap affordable meal, Affordable prices, That the food was fresh and hot, Pizza, Your pizza

Top 5 Dislikes about Little Caesars

Customer service, Not offering what they advertise, Bad service, Your tv ad with young boy, What we received

Summary

Little Caesars is a chain of pizza restaurants. The chain is considered to be the third largest one in the USA. Little Caesars is headquartered in Detroit, Michigan. The company was started by husband and wife, Mike and Marian Ilitch, in 1959, when they opened the first Little Caesars location in Garden City, Michigan, which is a suburb of Detroit. Except pizza, Little Caesars restaurant serve hot dogs, shrimp, fish and chicken. In 1979 the company became famous for its advertising catchphrase, which says "Pizza Pizza" The chain features its "Hot-N-Ready" pizzas. It was also popular for Crazy Bread. The dish included eight bread sticks which were covered with garlic spread and Parmesan cheese.

Little Caesars reviews and complaints

Little Caesars is ranked 44 out of 396 in Fast Food category

Area Served

USA

Payment Methods

VISAMasterCard

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Little Caesars Stats

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