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Contact Little Caesars Customer Service

Little Caesars Phone Numbers and Emails

Toll-Free Number:

  • (800) 722-3727
Call customer service
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Arizona Locations:

  • (928) 779-2463
    1500 E Cedar Ave, Flagstaff

Business Customer Service:

  • (866) 787-9681
    International Franchising

Florida Locations:

  • (305) 758-3200
    9021 Biscayne Blvd, Miami

Texas Locations:

  • (210) 333-2033
    917 S WW White Rd, San Antonio

Little Caesars Emails:

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How to Contact Little Caesars Customer Service?

Most Popular Number:

(800) 722-3727
Total calls: 10 707 Issues resolved: 274 Last call: Feb 2, 2025
author avatar
PissedConsumer Reporter

Little Caesars does not provide a live chat feature for customer support. But if you have any concerns, whether it's a general inquiry or a specific Little Caesars complaint, you can directly call Little Caesars. You can call at the Little Caesars phone number 1-800-722-3727 to voice your concerns or seek any needed assistance.

If your issue isn't as time-sensitive, you can fill out a request form on their official website. This option allows you to provide comprehensive details about your inquiry or concern. You can utilize this method to formally lodge a Little Caesars customer service complaint or ask any questions you may have.

If you're looking to connect with Little Caesars, their official corporate contact number is 1-800-722-3727. This line is operational 24 hours a day, seven days a week, catering to customer queries at any given time.

This service by the Little Caesars provides assistance to a wide customer base with various lifestyles, needs, wants, and preferences. No matter if you need help with your order, or information about a product or you wish you post feedback, you can be sure that you can request help from the Little Caesars customer service at any hour.

It's easy to reach out to the Little Ceasers if you have to file a complaint. First, head over to their website and find the 'Customer Service' button on the homepage. You'll see two choices: 'Product & Service Feedback' and 'General Questions & Comments'. Click on the 'General Questions & Comments'. After you click, you'll see a form with your personal information like your name, email address, and phone number.

You also need to provide the zip code of the Little Caesars store related to your issue. There's a big box for your message. This is where you'll write your Little Caesars customer service complaint. Be sure to explain in detail so they understand your problem. Once you've filled everything out, just click 'submit' to send your complaint or question.

Little Caesars Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Little Caesars Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    98% phone 2% email
  • The best phone number to call Little Caesars is 8007223727. 96% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 48% of customers reported contacting a real person successfully.

  • The average hold time is more than 30 min. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 3 minutes.

  • Be prepared for the call as Little Caesars may ask you for the following information to identify you as a customer: first and last name, email or phone number.

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PissedConsumer Club

Contact Information

Little Caesars Website:

Little Caesars Help Center:

Corporate Office Address:

Little Caesar Enterprises, Inc
Attn: Customer Support 2211 Woodward Ave.
Detroit, Michigan 48201
United States

Other Info (opening hours):

Business Hours:

Monday - Friday: from 9:00 a.m. to 11:00 p.m. EST

Saturday: from 3:00 p.m. to 11:00 p.m. EST

More contact details

Little Caesars Customer Service Reviews

1.5 / 5
Poor
Manuelita Hba
Ignoring customers and refusing to take orders
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Went to little Caesars in flowood, MS 3104 u.s. hwy 49.

and they are ignoring customers in both the drive thru and inside the building. Honked horn several times and no response, called store 4 times and only gives busy signal, went inside and starting calling for cashier who isn't at their post and was ignored.

Other people waiting inside told me they hear manager tell staff "don't you date take any more orders". You have just lost several customers today due to poor management, poor planning of staff, and terrible customer service

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Kelli Xwo
Money for dipping sauces?
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1.0

Little Caesars used to give out two dipping sauces per Pizza you could still give out one per Pizza if you wanted more than that I guess you could pay for it $1.25 is a little bit extreme for such a small dipping sauce, I think that the price hard to be lowered and that each Pizza should come with at least one dipping sauce of your choice

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LORENA E Dqi
Very inprofessional management team

Lack of response and attention from your management team is terrible. The lack of concern for a customer's order and money spent on your product is very sad to see and shows the lack of management skills they have.

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John V Ypk
Ignored by Corporate
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1.0

I work for Grubhub on the weekends for extra money and frequently pick up items at store 9511. Usually when I pick up an order, someone in the back will yell they will be up in a minute.

On October 12, 2024, around 5:00 pm, I arrived at this location to pick up an order, just like I had done around 11:30 am that morning. In the morning, a young lady said she would be right up and came up to the front within a few minutes and gave me my order.
Upon arriving at 5:00 pm, the warming oven has orders in it but no names on the screen. I stood there in full view of six employees, one being the manager, who saw me waiting for 10-15 minutes for an order. Every one of them looked directly at me, said nothing to me, and continued working and talking.

A customer came in and waited five minutes and left. Another customer came in waited a few minutes, tried his code several times, then finally walked into the back and yelled at the employees that his code is not working, and someone needs to come up to the front and help him.
Immediately they started yelling at the customer to get out and that he is not allowed to come to the back. The manager walked him back up to the front yelling at him and I told the manager that they need to have someone at the front counter to help the customers as this is not acceptable customer service. I told him I have been waiting over 10 minutes, you saw me and so did all the other employees and yet all of you just kept working and talking.

You know I was here for an order and ignored me and now you are helping a customer that had to come into the back of the store and yell at you to get help first?
He proceeded to tell me that if I have that kind of attitude then I can just leave the store, and he will cancel the order. He did not even know what order I was picking up. This is unacceptable as a manager and I am intending to either get this store shut down or his employment terminated because it is apparent that these employees do not care about customers or making money for Little Caesars, only about getting a paycheck. This falls on the manager due to his neglect of customers and the fact that he allows employees to act in the same manner as he does toward customers.

I could potentially post this on social media for everyone to see his actions.
The manager asked me if the order was in the warmer, however, I told him the warmer has orders in it, but no names on the screen, so how am I supposed to know if the order is ready or not? He proceeded to tell me that it meant that the order was not ready and asked if I worked for DoorDash or UberEats, I told him I was there to pick up for a customer and he stated that with that kind of attitude, you can leave the store, and I will cancel the order. I asked him if he wanted me to leave and he said get out. I contacted Grubhub support and requested this store be blacklisted and filed a complaint against the manager as well as contacted the customer and told her what happened.
Any manager would have apologized to the customers for not having anyone help them instead of yelling at the customers in front of the employees and five other customers.

I want a reply from Corporate that he has been terminated or I will broadcast all over social media about this location and promote a boycott of Little Caesars Pizza and the awful customer service provided to customers. I am a finance manager, and I never treat my customers in this manner. I don't ignore them, and I don't yell at them either.
The location of this store is 2050 S Beavercreek Rd SUITE 103, Oregon City, OR 97045, and this store is hidden behind other businesses.Due to the management and employees, this store needs to be shut down for good. There is no excuse for this kind of behavior from store employees or the manager running the store.

If I do not get a response with a remedy to this situation, I will post all of this on social media as I was asked to notify you by the customer who did not get her pizza order due to the behavior of this manager and his cancelling her paid order.
I strongly feel that she should be compensated for not receiving the order since she had nothing to do with what happened and it was not the fault of any customers, but the sole responsibility of the manager for not having customer service skills and yelling at customers. I did notice that they finally helped the customer that walked into the back and yelled at them, however, they did not help me and told me to get out for complaining that they were at fault for not helping customers and ignoring customers.
I had to notify the customer what happened at this location and tell the customer that the manager threw me out of the store and said he was cancelling the customers order. She did nothing wrong and neither did I, the manager and his employees ignored the customers. This is not good customer service, and no customer should have to yell at employees to get them out of hiding in the back of the store, nor should the manager or employees have the right to come up and start yelling and threatening at customers who have been waiting too long for assistance.
I requested the name of the manager but was not given his name.

He is a big man like someone who might eat a lot of burgers all his life, with a bald spot on the top of his head. I am giving you five days to respond before I start posting all my comments on social media platforms. The employee that was yelling at the other customer that walked into the back was one of two boys with curly dark brown or black hair.

All restaurants should always have someone at the front helping customers as soon as they hear the door chime. I would rather have someone help me and tell me that the order is still being prepared than for someone to yell at me and tell me to leave because I asked for help.

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How Good is Little Caesars's Customer Service?

Sherri G Vah
Sherri G Vah
Feels Disappointed | Nov 14, 2024

I called customer service and no answer.

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Serah Ubl
Serah Ubl
Feels Disappointed | Jun 02, 2024

Nothing has been done about my messed up order so experience is horrible

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Banjamin Dgz
Banjamin Dgz
Feels Disappointed | Apr 03, 2024

Not impressive

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Helen C Ypy
Helen C Ypy
Feels Disappointed | Mar 12, 2024

I tried to reach customer service over a three day period. I called multiple times at all.different time throughout the three days. I waited a maximum of 45 minutes each time I tried but no one picked up phone.

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Kevin G Wyj
Kevin G Wyj
Feels Disappointed | Dec 19, 2023

Haven't received my refund or gotten any information about my refund

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charlie jay b
charlie jay b
Feels Disappointed | Dec 12, 2023

Time will tell how my experience with the customer service department went. The lady was very nice and seemed to be concerned with my concerns. However not once did she apologize for my poor experience nor did she offer any sort of voucher for a pizza. What she did do is look into the refunds that were promised to me and send my information to the correct department so that they could get my refunds processed. Which in reality is what I wanted in the first place. I simply wanted my money back for food that I never received.
I explained to her that Little Caesars has a pretzel crust pizza with cheese sauce that is the root of all my problems with Little Caesars. This pizza is so damn good that I have gotten to the point that I don't even like other pizzas. I have never been fond of tomato sauce and the fact that this pizza has a cheese sauce makes it the perfect pie for me. So because Little Caesars is the only place that makes this pizza, so I have had to deal with poor service employees that are scraped from the very bottom of the employee dipping pool. they don't care about anything except for their next tattoo being correctly spelled. So I have endured all of that for a great pizza but I have had enough. I will give up pizza entirely.

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Summary of Little Caesars Customer Service Calls

11.1K TOTAL
CALLS
02:35 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Little Caesars?

Product/ Service Question:

  • “Complaint”
  • “Complaints nasty rude customer service wait time”
  • “Customer complaint on a dry pizza and report anemployee”

Staff Question:

  • “Very poor customer service”
  • “Manager refuses to talk to customers”
  • “UNPROFESSIONALIASM”

Employment Question:

  • “Need w2”
  • “My check stubs”
  • “A problem I've been waiting almost an hour for one pizza and I only had a 30 minute lunch break now I'm going to get penalized for that at my job”

Refund Question:

  • “Refund”
  • “No refund after little ciesers canceled my order”
  • “Want a refund”

Shipping and Delivery Question:

  • “Wrong order”
  • “Didn't get what I ordered What I did get was not very good”
  • “East Charleston location.Where's the pizza?2 hours before I was done manners.It was rude got her cold and not even cut.I should least get my money back”

Request for Information Question:

  • “I need to speak to a supervisor”
  • “Need to discuss a incident that happened at the middlesborough kentucky office , little seizure”
  • “I’m requesting to receive my check”

Payments and Charges Question:

  • “Since when does a person have to pay for all dipping sauces when ordering a pizza you should get at least one of your choice with the pizza used to give out two per Pizza now you give out none and charge a $1.25 each? That's insane”
  • “Promo codes not working”
  • Overcharge

Cards Question:

  • “I bought A gift card and gone 3 location And the card reader didn't read”
  • “Gifr cards”
  • “GIFT CARD DOESN'T WORK”

Activation/ Cancellation Question:

  • “Cancel and back the money”
  • “Cancel on line order”
  • “Cancel order”

Return/ Replace Question:

  • “They won't replace my order on my pizza”
  • “Taxes return change my address”
  • “The store did not have my order ready they had given it to someone else and i had to return”

Website/ Application Question:

  • “Made a order online and nobody is at store and they charge my money”
  • “Cuz I can't open my app and keep saying I don't have the right email”
  • “Why am I not allowed to order online after 9pm on a Saturday niight”

Account Question:

  • “Because opened account and tried to update my card and it will not let me put my new card number in.”
  • “Code”
  • “Missing rewards”

Other Question:

  • “Messed up order”
  • “Ignoring customers and refusing to take orders”
  • “Reembolso no recibido desde 12/27/2025”

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