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I placed an order with Little Caesars Pizza online 3/30/20. Upon placing my order I was redirected to a DoorDash site via Little Caesars.
After paying for my purchase and waiting for my meal to arrive, my order was cancelled by this company or Door Dash. I contacted the customer service number, provided via an email sent from Little Caesars, immediately. I was informed I would receive a prompt refund.
To date, I have contacted customer service twice, my money is still missing from my bank account, I never received my order and Im still waiting for a refund. I will never order from this restaurant again!
User's recommendation: Don’t order from this company.
Product or Service Mentioned: Little Caesars Fast Food Restaurants Advertisement.
Monetary Loss: $13.
Preferred solution: I would like a full refund and a discount coupon. This is the solution I proposed to the supervisor on my second call to the company. .
Little Caesars Pros: Cheap pizza.
Little Caesars Cons: Bad manager and employees, Order cancelled, Money removed from my account, Have not received a refund, Long wait to speak with customer service.