I placed an order with my last $16 on February 16,2021.I ordered a $6 pepperoni pizza and a two liter Sprite. My order came to $15.92.
The order was late and wrong. When the delivery person can't with my order, she has three pizzas and no drink. I immediately told her that was not my order. She stated that's what the store gave her.
I called lil ceasar consumer line and was granted a refund.
I called back later in the week and was told that it closed as of that day and should see the money in my account within a few days. I called again today 2/22/2021 and was told that it just closed as of yesterday 2/21/2021.I was told today that it could be anywhere from 2-10 days longer.The whole process I have been lied to and had to wait for my refund so long
User's recommendation: Never order delivery through the app.
Product or Service Mentioned: Little Caesars Classic Pizza.
Monetary Loss: $16.
Preferred solution: Full refund.
Little Caesars Pros: Pizzas for very reasonable, Price.
Little Caesars Cons: Driving away without pizza.
Location: 5998-A Memorial Drive, Stone Mountain, GA 30083