Little Caesars
Little Caesars Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Little Caesars has a 2.1 star rating from 2,193 reviews; most consumers are dissatisfied, with 67% unfavorable and 46% urging improved customer service, though 56% might return if issues are resolved.
Key Takeaways for Future Customers
- Read Little Caesars reviews and check orders before leaving the store.
- Expect affordable prices but be prepared to follow up on refunds or missing items.
- Be cautious with online ordering and track confirmations.
Negative Feedback / Risk Areas
- Frequent customer complaints about poor customer service and rude staff.
- Many reports of wrong, missing, cold, or burnt food and long waits despite Hot & Ready claims.
- Refunds and response to issues often delayed or not provided; some fraud reports exist.
Positive Feedback
Customers cite affordability and convenient locations; price level is considered medium.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Little Caesars has a 2.1 star rating from 2,193 reviews; most consumers are dissatisfied, with 67% unfavorable and 46% urging improved customer service, though 56% might return if issues are resolved.
Key Takeaways for Future Customers
- Read Little Caesars reviews and check orders before leaving the store.
- Expect affordable prices but be prepared to follow up on refunds or missing items.
- Be cautious with online ordering and track confirmations.
Negative Feedback / Risk Areas
- Frequent customer complaints about poor customer service and rude staff.
- Many reports of wrong, missing, cold, or burnt food and long waits despite Hot & Ready claims.
- Refunds and response to issues often delayed or not provided; some fraud reports exist.
Positive Feedback
Customers cite affordability and convenient locations; price level is considered medium.
Media from reviews
Turn one complaint into a collective action
Pittsburgh, Pennsylvania
Very unhappy with the store and the employees
- Long wait (over 30 minutes) for pizza and breadsticks.
- The staff were rude and couldn't provide a corporate contact.
- Food arrived cold.
If it was possible to give them no stars I would trust and believe because me and my two young children had to sit and wait for a pizza for over 30 minutes and I had to go inside with them and pick up our pizza and breadsticks and the employee up front was extremely rude and I asked for her to get her manager so I could have a corporate number to call and talk to somebody about our experience this evening and she couldn't even do that she just left me standing at the counter with my kids and I've told her it was fine that I looked it up on Google and that I would call and get it figured out. No we have to drive home with cold food and I have to put it in my oven and heat it up and I have to be at work at 9:00 in the morning and my kids have to be in bed early if not they don't have a good day at daycare so thank you for turning this quick dinner trip into an all evening long event!!! The WORST experience!!!
Preferred solution: Full refund
User's recommendation: Don't waste your time and money
Service and food was garbage.
- Pizza was old, dry, cold with burnt pepperoni and little sauce; wings were old and burnt.
- Staff gave a fake number and laughed at my complaint.
SHUT THIS LOCATION DOWN
I went to the ****** in *** on 6/2/26 at 8pm. The Pizza was terrible.
The cardboard box probably tasted better. The Pizza was old, dry, cold tasted terrible. The pepperoni was burnt and not enough sauce, cheese and pepperoni to cover the pizza. The crust was paper thin.
It tasted old and awful. I tried calling to complain but the message you get is a error and it will hang up. The next day June 3, 2026, I went back around 8pm to complain and talk to a manager and there was 2 girls working there one in front and one in back. She said her name was *** but that probably was a lie like everything else she told me.
She said that store doesn't have a manager then she gives me a fake number to call and that was disconnected. Then she kept going back and forth to the back and her and the other employee was laughing loudly and enjoyed taunting me and laughing at my experience. They actually thought it was funny and took it as a laughable moment. Everything in there is bad if you read reviews they should SHUT THIS LOCATION DOWN.
It terrible. Also the wings was old and burnt.
I threw everything away. Took one bite and had to throw everything away.
User's recommendation: DON'T GO THERE
If they truly were laughing it was because you threw the food in question out.
Replying to
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Verified Reviewer |
Antioch, Tennessee
Issues with my local little Caesars constantly. I’m so fed up. I need to call.
- Nolensville Rd Nashville Little Caesars gets orders wrong; two pepperoni deep-dish pizzas became one half pepperoni, half breadsticks.
Never got in touch. Will try again another time
But my one local store located at 3973 Nolensville Rd in Nashville has pushed me too far.This store is the WORST store in Nashville. Whether Im ordering directly from the store, in person, online or through DoorDash, they NEVER get your order right. Today they have the unfortunate luck that I dont happen to have anything to do right now and Im not in the middle of work so I have time to leave some review reviews. I had company show up unexpectedly and didnt have time to cook.
The first time I ordered I asked for TWO deep dish, pepperoni pizzas.
I received ONE Slices and sticks pizza which is half pepperoni pizza, and half breadsticks.
So I re-ordered and I actually called the store to make sure I would get two pepperoni deep dish pizza. The guy on the other line, who said he was the manager, said he would take care of it.. TWO PEPPERONI DEEP DISH pizzas but I received once again ONE SINGLE PIZZA THAT WAS ONCE AGAIN, HALF PEPPERONI PIZZA, HALF CRAZY BREAD. Even though on the receipt on the front of the box, it said two items pepperoni deep dish, pizzas.
Ill never order from or eat here again. Something needs to be done at the store fire everyone and start over Im over it.
- I love their food
- I just dont like this little caesars
Preferred solution: I want them to do something about the management over there. I can’t eat at one of my favorite pizza places because they either get your order wrong or they’re rude.
User's recommendation: Go to a different location. This little Caesars sucks. They won’t give you the food that you ordered and they will be rude about it.
Hi again. I already left a comment, but here's the overview I found online for the Antioch Little Caesars, located at 5305 Mt.
View Road in Antioch, Tennessee. It is a franchise location, not a corporate-owned store. Records from the U.S. Department of Labor identify the operator of this location as either JJ Pizza Service LLC or S&S Pizza LLC, both independent franchise operators.
Franchise Operators: The Antioch location has been operated by franchise entities rather than directly by the corporation. Franchise Model: Roughly 86% of Little Caesars locations are franchise-owned. Context: The location was identified in 2022 federal investigations into child labor violations by local franchise operators in Tennessee.
Yikes! （⊙_⊙） That last bit would explain a lot.
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Verified Reviewer |
Gastonia, North Carolina
I want a representative to contact me...
- Customer wants a representative to contact them immediately.
- Found a long white hard object in a pizza slice; saved the slice in a Ziploc bag.
I want a representative to contact me immediately! I just bit into my pizza and a long white hard thing was hanging out of my slice!
Not only did it completely ruin my lunch but now I have it and the pizza slice saved in a Ziploc bag. My number is 980-393-****. This is disgusting and I work in a high volume restaurant! If this was done on purpose I swear to God!
I'm so mad. How can an employee who builds the pizza from scratch not see this!!!
Preferred solution: Full refund
User's recommendation: This is what was in my pizza slice today for lunch!!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sunnyvale, California
Missing items
- This is the second order with an issue.
- I will not use your services anymore.
- Three items are missing from my sixth order.
This is the second order Ive had an issue with ordering through you guys. I will no longer be using your services.
I am missing three items out of the sixth that I ordered. This is beyond frustrating as prices for everything seem to have gone up anyhow not satisfied with the Services at all.
User's recommendation: 0 terrible service
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Verified Reviewer |
Orlando, Florida
Went to [GEOGRAPHIC_DATA] Pizza located at...
Do Not Buy from ***. There is a company wide disregard for Customer Service.
No use trying to resolve anything with them.
Just delete them as a place to buy Pizza or anything else. Do Not Buy from them.
When we got home there were no drinks. Called the store and spoke to the Assistant Manager (I believe that is what she said). She sounded like a young, black female with a sharp tongue. When asked, I said i dealt with a pretty, Spanish girl with a baseball cap and some one line tattoos of different colors.
Not hard to find. She came back and told me that I was probably there yesterday because there is no Spanish girl working today. Told her maybe she just looked Spanish to please find out. She hung up on me.
This is what really bothered me. I called again and asked her if she hung up on me and she said YES and hung up again.
This person does not deserve to be working with the public. At ALL!!!
- Daughter likes the product
- Customer service is horrible may verify online terrible reviews
Preferred solution: Better training for that employee emphasizing Customer Service AND Respect. I would also like the full value of my order $17.53 credited to my Visa ending in 0682. Charged on 5/27/2026 around 12:30 PM.
User's recommendation: Check your order before leaving store, because after that: Good Luck
Drinks were 2 cans so they would fit nicely in a bag.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerComplaint about my pizza
- The pizza was not good.
- A complaint was made, but the manager did not call back.
- Customer service did not resolve the issue.
I had gotten a pizza from this establishment, and it was horrible. I called to complain, only to have the person say that the manager was going to call me, and they haven't reached me as of yet.
That is nothing but a cover story.
They are trash; the customer service is trash. I just wanted to get another pizza.
- It is cheap
- Are trash they need to be dedicated to their work ethic
Preferred solution: Full refund
User's recommendation: Please be careful when it comes to employees not giving a damn about their cleanliness and job
Birmingham, Alabama
Missing item charged for on pizza
All the steps selected and no results.
I ordered pizza through online portal..received pizza and in a hurry, so not look at it and kept going. When I arrived home and settled, I noticed the banana peppers that were clearly on the order was not on the pizza which for me is a big deal!
I called customer service and they forward me to the store to discuss. Young lady that answered the phone was not customer friendly and seems to be unbothered about the issue but she did speak with someone in the background and they suggested I come back to the store to get the peppers that was left off the baked pizza! I explained to them that I had made it home and was not about to come all the way out of my way to get some banana peppers in a cup when the purpose of me ordering ghen was to be baes in with the other topping and not to just sit on top of the pizza or eat separate form the pizza! I asked could they refund me for the extra and she said no.
This is the second time since it has been open that I had an issue and I have only been to that same store twice since it opened! I more than likely will not go back to that store!
It hasn’t been there that long and frankly I don’t see themStayin around too long! But them again it may survive due to the fact that the area is not suitable for growth and not a whole lot other fast foods in the area !
Preferred solution: Full refund
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Verified Reviewer |
Columbus, Ohio
They suck!!!
- Paid almost $63 for pizza, breadsticks, and drinks.
- Drinks not received; food was old and burnt.
- Only $22.42 refunded; remaining funds unclear.
Paid almost $63 for pizza, breadsticks, and drinks. Did not receive drinks, and the rest of the food was old and burnt, not eatable.
I asked for a full refund and was only provided with $22.42 back!
Not acceptable at all! Not sure if I'll receive the rest back!
Preferred solution: Full refund
User's recommendation: Don’t eat here!
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Verified Reviewer |
Idaho Falls, Idaho
I have had extensive trouble with...
- The online site is confusing, using circle icons instead of words for ordering.
- Orders sometimes won't go through; there is no staff response.
I have had extensive trouble with Little Caesars online website. I have contacted Little Caesars repeatedly to ask questions about their confusing online website that uses pictures of circles instead of words for ordering pizza.
Also the fact that orders sometimes will not go through.
No one from Little Caesars has ever contacted me back. It seems they do not respond to any questions from the public at all.
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Verified Reviewer |
Victoria, British Columbia
Lousy pizza
Hello. I did not like my pizza at all. It was cardboardy, completely flat, tasteless, one of the worst pizzas I ever had. I wish to request a full refund.
It was June 2nd. I ordered Little Caesars.
Tue Jun 02 2026
Completed
Ordered Items | 1 item
[1] Medium Thin Crust Canadian
CA$20.97
- Usually quick and the pizzas usually always hot
- Cardboard thin pizza
Preferred solution: Full refund
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Verified Reviewer |
Phenix City, Alabama
I can't get a hold of anyone to speak...
I can't get a hold of anyone to speak to about this, but I need a refund because it says my pizza was delivered, and it was never delivered.
Preferred solution: Full refund
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Verified Reviewer |
Springfield, Ohio
Never Hot & Ready
Please take down the Hot & Ready sign. Went in at 9pm on Saturday, and its an hour wait for a pizza.
Have placed online orders before only to show up and be told there are 15-30 orders ahead of mine. Avoid the [PERSON_NAME] [GEOGRAPHIC_DATA] at all costs.
Preferred solution: A store that is functional and serves pizza
User's recommendation: AVOID
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Verified Reviewer |
Jackson, Mississippi
Messed up order
- Ordered two pizzas; both orders were wrong and both were cheese and banana peppers.
- One should have sausage and banana peppers; other was crazy crust.
I ordered 2 pizzas from you guys, and both orders were wrong. They were both just cheese and banana peppers.
One was supposed to have sausage and banana peppers; the other was crazy crust, but I got the exact same pizza for both. I have pictures of the items as well.
- Food was hot
- Wrong and missing ingredients
Preferred solution: Full refund
User's recommendation: Don't order from the pizza from the location on Martin Luther king
Pittsburg, California
Rude mgt.
- I ordered by phone, but the pizza was precooked and not what I asked for.
- The order did not meet my requests: extra sauce, light cheese, well done.
I called and ordered a pizza, and they answered the phone, (Hello) and that's it. The pizza was precooked and not the way I asked for it.
The guy in front said, 'Here it is.' I'm gonna call my bank and dispute the charges.
I asked for extra sauce, light cheese, well done, and nothing was right. This is not acceptable at all.
Preferred solution: Full refund
User's recommendation: Not to order at this locationI worked here for 1 day training and was never even paid. Not a happy customer but it was the only place open
Ironton, Ohio
Messed up
I got 2 2 liters of soda that tasted awful I was supposed to got 2 orders of bread sticks and 2 pepperoni pizzas they was cold and awful that soda I never tasted anything like it was gross so my food was awful
User's recommendation: They can't fix your order and get back to you like they're supposed to go back to me then don't go there
About
,
Little Caesars is a chain of pizza restaurants. The chain is considered to be the third largest one in the USA. Little Caesars is headquartered in Detroit, Michigan. The company was started by husband and wife, Mike and Marian Ilitch, in 1959, when they opened the first Little Caesars location in Garden City, Michigan, which is a suburb of Detroit. Except pizza, Little Caesars restaurant serve hot dogs, shrimp, fish and chicken. In 1979 the company became famous for its advertising catchphrase, which says "Pizza Pizza" The chain features its "Hot-N-Ready" pizzas. It was also popular for Crazy Bread. The dish included eight bread sticks which were covered with garlic spread and Parmesan cheese.
Little Caesars is ranked 48 out of 712 in Fast Food category
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You need better planning if 30 minutes derailed as much as you claim.