256 views
New Reviewer
0 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.4

Perhaps my experience wasn't the worst but it definitely made me furious. My daughter and I went in of a Friday evening.

They had obviously been a bit busy but not slammed. We had all ready been to another location but couldn't purchase there due to their card readers not working... For 2 weeks now! Come on technology!

So, upon arriving, we wait for quite a while before being assisted. This wasn't because of being busy but instead, because the young man at the counter seemed as though he has no idea what was going on our how to do anything. This gentleman was also definitely high on something. Not that I'm some kind of expert, but more a days...It isn't overly difficult to spot or in this case...Smell.

He finally offered assistance so we ordered 1 deep dish half pepperoni, half sausage and a cheese hot and ready. The deep dish had to be made fresh of course so we were told 10 min. No Problem. We walked around a bit, visited the Baskin Robbins next door, then made our way back to pick up our order but it wasn't ready just yet.

No problem. We sat down and waited. ....10 min later... We get asked what our order was by the same kid who took it in the first place.

Understandable if they were busy but that wasn't the case here. He turns and addresses a shorter lady (obviously the manager due to more official attire) at the make table concerning my order. They then proceed to complain loud enough about supposedly incompetent employees (profanity use and comments concerning drug usage). The manager just stands there having this aggressive conversation with the young man from the counter concerning my order...

For several minutes.... And longer.... And longer. All this while, the order has still not been corrected.

When she finally decides to focus on making my order she begins prepping the dough but Did Not wash her hands. I witnessed her go from front of store, handling the phone, register, and other various touching before heading back to the kitchen area which is all visible at this location. She has another employee sitting upon, what I assume, is a sauce bucket stirring another container of sauce while listening to very loud music and just "hanging out with his buddies." All of the people in the store were basically just kind of hanging out instead of doing much in the way of real work. I'm thinking at this point, "if you want to be that high, you should have stayed home.

This is just ridiculous." I try getting the managers attention several times to no avail. My daughter is wondering what is going on at this point as well. So I keep trying to get the attention of this manager and am finally heard but only after having to harshly raise my voice. I ask her about the issue and why NO ONE has said anything to me what so ever when we've been setting there this while time.

She was very short, quick, and rude with her response. She cut me off twice and refused to offer any attempt at an apology for the inconvenience. She told me " we ain't tryin to serve you no raw pizza then have you comin and complaining about being sick. We got it made as quick as we can." She then said my order was coming up and pulled my pizzas and handed them to me.

I told her there was no need to talk to me in such a manner and that I was just wanting to know why no one had informed me of the issue or of the update wait time. She told me "now your orders done so take your pizza and have a nice night. BYYE!" I then asked for her name and she told me she can't give me her name... It's against company policy.

I argued this knowing it to be false but she still refuse to provide her name. I then asked the store managers which she gave. I commented on her being able to provide that info but not her own name then left the store. As I was walking out she is still inside making lewd, rude, vulgar, and nasty comments concerning getting the f out of her store.

This was all witnessed and experienced by my 12 year old daughter as well. Try explaining someone elses actions when they're so terrible that even a child understands how poorly that woman behave. This was my absolute worst restaurant experience. Little Caesars needs to be more on top of their drug screenings and their employees.

There was no professionalism in that store at all. Will Not Be Back!!! ....Oh yeah...we're not done yet...That pizza we ordered and had to swim through the bowls of one hags *** to receive...Totally raw on the inside!!!

Both the pepperoni half and the sausage. Couldn't even eat it!

Reason of review: Order processing issue.

Location: 3340 Central Ave, Hot Springs National Park, AR 71913, USA

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Little Caesars Reviews

  1. 1121 reviews
  2. 678 reviews
  3. 582 reviews
  4. 299 reviews
  5. 151 reviews
Little Caesars reviews